Shipping & Delivery Policy

NinjaPic is a fully digital service. We do not ship any physical goods.

How the service is delivered

• Everything is delivered online on ninjapic.com: your studio account, events, QR codes, photo sharing, client albums and all other features.
• Online payments (Razorpay): your plan or event credits are activated in your account immediately after a successful payment.
• UPI payments with a UTR number: your plan is activated after we verify the payment, usually within a few hours and always within 2 working days.
• Paid add-ons (for example an invitation video without the mark) are made on our server and are ready to download within a few minutes.
• You get a confirmation in your studio panel (Plan & Billing). Nothing is sent by post or courier.

Photos for guests and couples

Guests get their photos on their own phone by scanning the event QR code. Couples get their album through a private link and PIN. These are also delivered online only.

Printed items

If a photographer offers prints at an event (print booth) or makes a printed album with a lab, the photographer delivers those items directly. NinjaPic does not ship or deliver printed products.

Delivery problems

If your plan is not active after a payment, contact us at ninjapic.asr@gmail.com or on WhatsApp 9646411410 with your payment reference and we will fix it. See also our Refund & Cancellation Policy.

Questions: ninjapic.asr@gmail.com · Last updated 03 Nov 2026